Welcome to the official product support page for Dibesity. We’re truly glad to have you here and thank you for choosing Dibesity products as part of your daily routine.
We are committed to providing responsive customer service and clear product information for all Dibesity products purchased through Amazon and other authorized marketplaces.
We wish you comfort, balance, and the very best in your health journey, and hope our natural blends bring a simple and enjoyable addition to your everyday lifestyle.
Contact Support
Customer Support Email
support@dibesity.com
WhatsApp Support
WhatsApp Support
Support Hours
Monday – Friday
9:00 AM – 5:00 PM
Typical Response Time
Most inquiries are answered within 24 business hours.
Products We Support
We currently provide customer support for the following products:
- 97% Pure Berberine Powder
- Freeze-Dried Citrus Powder
- Freeze-Dried Berry Powder
- Psyllium with Fennel & Cardamom
- Freeze-Dried Hibiscus Powder (Available soon)
Frequently Asked Questions (FAQs)
97% Pure Berberine Powder
- 97% Pure Berberine Powder – High-purity, plant-derived extract with a rich yellow color. Carefully processed and lab-tes…
- Naturally Bitter Taste – Berberine has a strong, naturally bitter flavor. Best enjoyed when mixed with smoothies, tea, c…
- 100g in Resealable Foil Pouch – Packaged in a premium aluminum pouch to protect from moisture and light, keeping the pow…
What ingredients are included?
This product contains 97% pure berberine powder derived from plant sources. It is free from fillers, sweeteners, preservatives, artificial colors, and turmeric. Please refer to the product label for full ingredient and serving details.
How should I use the powder?
Berberine has a naturally strong and bitter taste. It can be mixed into smoothies, tea, coffee, juice, or other beverages to help balance the flavor.
How should I store the product?
Store in a cool, dry place away from direct sunlight, heat, and moisture. Reseal the aluminum foil pouch tightly after each use to help maintain freshness and potency.
Is this product vegan and gluten-free?
Yes, this berberine powder is vegan, plant-based, and gluten-free.
Does the powder contain additives or artificial ingredients?
No. This product is made without additives, fillers, preservatives, artificial ingredients, or sweeteners.
Why does the powder color or texture vary slightly?
Because berberine is derived from natural botanical sources, slight variations in color, texture, or aroma may occur between batches.
Is the product lab-tested?
Yes, the product is carefully processed and lab-tested for quality and consistency.
Are there any allergy warnings?
Do not use this product if you are allergic or sensitive to berberine or plants from the Berberis family. Discontinue use if any adverse reaction occurs.
Freeze-Dried Citrus Fruit Powder Drink Mix Variety Pack
- 🌿 4 Tangy Citrus Flavors in One Pack: Enjoy a delicious variety of Orange, Lime, Lemon, and Kiwi powder – 5 sachets of e…
- 💧Easy to Mix & Refreshing: Just add to water, smoothies, sparkling drinks, or tea for a vibrant citrus kick. Dissolves i…
- 🛡️Rich in Vitamin C & Antioxidants: Made from real fruit powders, this mix offers a natural source of vitamin C to suppo…
Which fruits are included in the variety pack?
This variety pack includes freeze-dried orange, lemon, lime, and kiwi powder sachets. Please refer to the packaging for the exact flavor assortment.
What does “freeze-dried” mean?
Freeze-drying is a process that removes moisture while helping preserve the natural flavor, aroma, color, and characteristics of fresh fruit in a lightweight powder form.
How do I use the sachets?
Simply pour one sachet into water, stir or shake well, and enjoy. The powder can also be added to smoothies, yogurt, desserts, baking recipes, or other creative food and drink applications.
Does this product contain added sugar?
No. This product is made with no added sugar and is intended to provide a clean, naturally inspired citrus flavor.
Is this product non-GMO and caffeine-free?
Yes, the formula is non-GMO and caffeine-free.
Are the sachets travel-friendly?
Yes. Each serving comes in an individually packed sachet, making it convenient for travel, work, gym bags, or everyday use on the go.
Does the powder clump naturally?
Some natural clumping may occur due to moisture exposure because the product contains freeze-dried fruit powder. Shake or stir before use if needed.
How should I store the product?
Store in a cool, dry place away from heat, sunlight, and moisture. Keep unused sachets sealed until ready to use.
Organic Freeze-Dried Berry Powder Blend
- VARIETY PACK – Includes 5 delicious organic berry powder flavors: Freeze-Dried Goji Berry, Freeze-Dried Strawberry, Free…
- PURE INGREDIENTS – Made with 100% natural, freeze-dried berries and absolutely no added sugar, artificial ingredients, o…
- CONVENIENT PACKAGING – Contains 20 pre-portioned 5g packets (100g total), eliminating the need for measuring and ensurin…
Which berries are included in the blend?
This blend contains freeze-dried blueberry, cranberry, goji berry, raspberry, and strawberry powders. Please refer to the packaging for complete ingredient details.
What does “freeze-dried” mean?
Freeze-drying is a preservation method that removes moisture while helping retain the fruit’s natural flavor, aroma, color, and freshness in a convenient powdered form.
How can I use the berry powder blend?
The powder can be mixed into smoothies, yogurt, oatmeal, shakes, drinks, desserts, pancakes, baking recipes, and smoothie bowls for natural berry flavor and color.
Does this product contain added sugar or artificial ingredients?
No. This product contains no added sugar, artificial flavors, preservatives, or fillers.
Is the product non-GMO?
Yes, the berry powder blend is made with non-GMO ingredients.
Are the sachets convenient for travel and daily use?
Yes. The product comes in individually portioned sachets that are easy to carry for work, travel, gym bags, or busy mornings.
Why may the powder color or texture vary slightly?
Because the product is made from real organic berries, slight natural variations in color, aroma, or texture may occur between batches.
How should I store the product?
Store in a cool, dry place away from heat, sunlight, and moisture. Keep sachets sealed until ready to use.
Does the powder clump naturally?
Some natural clumping may occur due to moisture exposure. Gently shake or stir before use if needed.
Daily Digestive Comfort Fiber Blend – Psyllium Husk with Fennel & Cardamom
- 🌿 Natural Fiber Blend: Made with 80% premium psyllium husk, 15% fennel seeds, and 5% cardamom — a traditional herbal mix…
- ✨ Gentle Gut Support: Helps maintain a clean and balanced digestive system with natural soluble fiber. Fennel and cardam…
- 💧 Easy to Use: Mix 1 tablespoon in water, juice, or smoothie. Stir and drink promptly before it thickens. Ideal for dail…
What ingredients are included in this fiber blend?
This blend contains psyllium husk, fennel, and cardamom. It is a plant-based wellness powder designed to support daily digestive comfort and fiber intake.
How do I use the powder?
Simply mix the recommended amount with water, juice, or your preferred beverage and stir well before drinking. Many people enjoy it after meals or as part of their evening routine.
What does this blend taste like?
The blend has a naturally mild herbal flavor and aroma from fennel and cardamom, without added sugars, artificial flavors, or synthetic ingredients.
What makes this different from plain psyllium husk?
This formula combines psyllium husk with fennel and cardamom for a more balanced and pleasant daily fiber experience, with a naturally refreshing taste and texture.
Is this product plant-based?
Yes, the formula is plant-based and made with thoughtfully selected ingredients.
Can this product help support daily fiber intake?
Yes. This blend is designed as a convenient way to add fiber to your daily routine and support a balanced lifestyle.
Does the powder thicken after mixing?
Yes. Psyllium husk naturally absorbs liquid and may thicken if left standing. For best results, stir well and drink promptly after mixing.
How should I store the product?
Store in a cool, dry place away from direct sunlight and moisture. Reseal the bag tightly after each use to help maintain freshness.
Can natural clumping occur?
Yes. Because the product contains natural fiber ingredients and no anti-caking agents, some clumping may occur due to moisture exposure. Shake or stir before use if needed.
Is this product intended for adults?
Yes, this product is intended for adult use as part of a balanced daily wellness routine.
100% Pure Hibiscus Powder – Freeze-Dried Superfine Hibiscus Flower Powder
- 100% PURE FREEZE-DRIED HIBISCUS: Made from real hibiscus flowers with no additives, fillers, or added sugar — just pure,…
- MAXIMUM NUTRIENT RETENTION: Freeze-dried using a cold-preservation process that locks in the vibrant color, rich tart fl…
- VERSATILE SUPERFOOD POWDER: Perfect for teas, lemonades, smoothies, baking, acai bowls, and even beauty applications — a…
What ingredients are included?
This product contains 100% pure freeze-dried hibiscus powder made from real hibiscus flowers with no additives, fillers, preservatives, or added sugar.
What does “freeze-dried” mean?
Freeze-drying is a cold-preservation process that removes moisture while helping preserve the natural color, tart floral flavor, and characteristics of fresh hibiscus flowers.
How can I use hibiscus powder?
Hibiscus powder can be mixed into tea, lemonade, smoothies, yogurt, acai bowls, desserts, baking recipes, and other beverages or foods. It may also be used in certain beauty and DIY applications.
What does the powder taste like?
Hibiscus powder has a naturally tart, tangy, floral flavor with a vibrant ruby-red color.
Is this product vegan and non-GMO?
Yes. The powder is vegan, plant-based, non-GMO, and free from artificial ingredients.
Does the powder contain added sugar or sweeteners?
No. This product contains no added sugar, sweeteners, or artificial flavors.
Does the powder dissolve easily?
Yes. The superfine texture is designed for smooth mixing into both hot and cold beverages as well as recipes.
Why can the color or texture vary slightly between batches?
Because the product is made from natural hibiscus flowers, slight variations in color, aroma, or texture may occur between batches.
How should I store the product?
Store in a cool, dry place away from direct sunlight, heat, and moisture. Reseal the stand-up pouch tightly after each use.
Can natural clumping occur?
Yes. Natural fruit and flower powders may occasionally clump when exposed to moisture. Shake or stir before use if needed.
Roasted Barley Powder, Premium Acid-Free Coffee Alternative
- PREMIUM COFFEE ALTERNATIVE: Enjoy a rich, smooth roasted flavor in a naturally caffeine free beverage crafted as a comfo…
- ACID FREE & GENTLE: Designed as an acid free coffee alternative instant drink with a smooth roasted profile that’s easy …
- INSTANT ROASTED BARLEY BEVERAGE: Finely milled roasted barley powder dissolves quickly in hot or cold water, milk, or pl…
What is roasted barley powder?
Roasted barley powder is made from whole barley grains that have been carefully roasted and finely ground. It creates a rich, roasted beverage with a smooth, nutty flavor that many people enjoy as a coffee alternative.
Does roasted barley powder contain caffeine?
No. Roasted barley powder is naturally caffeine-free.
What does roasted barley taste like?
Roasted barley has a warm, roasted flavor with mild nutty notes and a subtle natural bitterness. Many people find it similar to the roasted taste of coffee, although it has its own unique character.
Can I enjoy roasted barley at any time of day?
Yes. Because it contains no caffeine, roasted barley can be enjoyed in the morning, afternoon, or evening according to your personal preference.
How do I prepare roasted barley powder?
Mix 1–2 teaspoons of roasted barley powder with hot water and stir well. You can also prepare it with milk or your favorite plant-based beverage. Adjust the amount to achieve your preferred flavor.
Can I add sweeteners or cream?
Yes. Roasted barley can be enjoyed plain or customized with milk, plant-based beverages, sweeteners, cinnamon, vanilla, or other flavorings.
Is roasted barley powder suitable as a coffee alternative?
Many customers choose roasted barley powder as a caffeine-free beverage with a naturally roasted flavor. Individual taste preferences may vary.
Is roasted barley naturally low in calories?
When prepared with water and without added sweeteners or cream, roasted barley beverages contain very few calories.
Does roasted barley contain gluten?
Yes. Barley is a gluten-containing grain. This product is not suitable for individuals with celiac disease, gluten intolerance, or a barley allergy.
Is this product vegan?
Roasted barley powder contains only roasted barley and is suitable for vegan and vegetarian diets unless otherwise indicated on the product label.
Does roasted barley contain artificial flavors or preservatives?
Please refer to the ingredient list on the product packaging. Pure roasted barley powder typically contains only roasted barley with no added flavors, colors, or preservatives.
How should I store roasted barley powder?
Store in a cool, dry place away from direct sunlight. Reseal the package after each use to help maintain freshness and flavor.
Can I enjoy roasted barley hot or cold?
Yes. Roasted barley can be served as a hot beverage or chilled over ice, depending on your preference.
Is roasted barley powder suitable for everyday use?
Many people include roasted barley as part of their daily beverage routine. Enjoy it as part of a balanced diet and healthy lifestyle.
Is roasted barley made from whole grains?
Yes. Roasted barley powder is produced from whole barley grains that are roasted to develop their characteristic aroma and flavor.
Order & Shipping Support
I received a damaged package. What should I do?
Please contact us via WhatsApp or email (support@dibesity.com) with your order number and photos of the package so we can assist you.
I received the wrong item.
Please contact us via WhatsApp or email (support@dibesity.com) with your order details and product photos for assistance.
Where can I find my order number?
Your order number can be found in your Amazon order history.
Returns & Refunds
For Amazon purchases, please follow Amazon’s return and refund policies through your Amazon account.
If you need additional assistance, contact our support team via WhatsApp or email (support@dibesity.com) and include your order information.
Product Information Notice
Product packaging, ingredient sourcing, and appearance may vary slightly between production batches.
Always review the product label before use.
Business Information
Dibesity LLC
Austin, Texas, USA
Official Website:
Dibesity Official Website
Understanding Our Products
At Dibesity, we offer a range of carefully selected plant-based ingredients designed for everyday nutrition and versatile use in food and beverages.
Our core collection includes:
- Pure Berberine Powder
- Freeze-Dried Citrus Powder
- Freeze-Dried Berry Powder Blend
- Psyllium Husk with Fennel & Cardamom
- Freeze-Dried Hibiscus Powder
Each product is made from plant-based sources and can be easily added to modern daily routines such as smoothies, teas, yogurt, baking, and other recipes.
These ingredients are intended to support a balanced and active lifestyle as part of a varied diet.
Product Overview
Pure Berberine Powder
This plant-derived ingredient is valued for its strong, naturally bitter profile and concentrated form. It is commonly used in small amounts and can be added to drinks such as smoothies or shakes as part of a daily wellness routine.
Freeze-Dried Citrus Powder
Made from citrus fruits such as orange, lemon, lime, and kiwi, this powder brings a bright, tangy flavor to drinks and recipes.
It can be mixed into water, smoothies, baked goods, and breakfast foods for a refreshing citrus taste.
Freeze-Dried Berry Powder Blend
This blend contains berries such as blueberry, strawberry, raspberry, cranberry, and goji berry.
It is widely used to add natural color, flavor, and fruit-based nutrition to smoothies, yogurt, oatmeal, and baking recipes.
Psyllium Husk with Fennel & Cardamom
This blend combines natural dietary fiber with aromatic herbs traditionally used in food preparation.
It is commonly mixed with water or beverages and used as part of a daily fiber intake routine.
Freeze-Dried Hibiscus Powder
Hibiscus powder is made from dried hibiscus flowers and has a naturally tart, floral taste with a vibrant red color.
It can be used in teas, lemonades, smoothies, desserts, and creative beverage recipes.
Common Questions and Answers
How can I use these products?
These powders can be mixed into water, smoothies, teas, yogurt, oatmeal, baking recipes, and other everyday foods and drinks.
What makes freeze-dried powders different?
Freeze-drying is a gentle process that removes moisture while helping preserve the natural flavor, color, and aroma of fruits and flowers.
Can I combine different powders together?
Yes, these products can be used individually or combined in recipes depending on personal taste preferences and dietary routines.
Are these products suitable for daily use?
Yes, they are designed for flexible daily use as part of a varied and balanced diet.
How should I store these products?
Store in a cool, dry place away from direct sunlight and moisture. Always reseal packaging tightly after use to help maintain freshness.
Best Practices for Use
For best results, start with small amounts and adjust according to taste preferences. These powders are highly concentrated and designed for easy integration into food and beverages.
- Mix thoroughly before consuming
- Use in smoothies, teas, or recipes for flavor variety
- Keep hydrated when using fiber-based products like psyllium husk
- Store properly to maintain quality and freshness
These products are intended to complement everyday nutrition and lifestyle habits.
Customer Support & Information
We are committed to providing clear information and support regarding our products.
For any questions or assistance, you may contact us:
📧 Email: contact@dibesity.com, support@dibesity.com
📱 WhatsApp: +17373101102
We also provide recipes, usage ideas, and product guides through our website to help you explore different ways to use our natural ingredient range.